Dr. Phippen Brings Expertise and Compassion to Local Patients

Houston, MO— When Shirley Hurley of Houston first noticed something wasn’t right, life was already complicated. It was 2023, and COVID had disrupted everything. Like many people, Shirley often put her own health last, focusing on others and trying to keep life moving forward.

 

“I could feel it,” Shirley recalled. “It was scary. But I just kept going.”

 

Eventually, Shirley received a diagnosis that changed everything: triple-negative breast cancer. Determined to get the best care, she traveled to Rolla to see Sherry Phippen, MD, a general surgeon practicing there at the time, for her breast cancer surgery. Following the procedure, Shirley received chemotherapy treatment at Mercy Clinic.

 

Through it all, what stood out most to Shirley was the compassion of Dr. Phippen.

 

“When you’re going through something like cancer, that caring really matters,” Shirley said. “It makes all the difference in the world.”

 

Chemotherapy came with its own challenges. Shirley experienced dehydration several times, a common but serious side effect, requiring visits to the TCMH emergency room. Each time, staff members recognized her needs immediately and provided prompt, attentive care.

 

“They took such good care of me,” Shirley said. “I never felt like just another patient.”

 

Shirley also credits her primary care physician, William Errico, DO, at the TCMH Medical Office Complex, for coordinating her care and making sure she received timely treatment, often helping her avoid extended emergency room visits.

 

“He listens, and he truly cares,” Shirley said. “That means a lot.”

 

Today, Shirley is cancer-free and preparing for the next step: having her port removed by Dr. Phippen, who now practices right at TCMH. For Shirley, having the surgeon who guided her through one of the most difficult periods of her life nearby is a tremendous comfort.

 

“That means everything to me,” Shirley said. “Being able to keep my care right here, without long drives or extra stress, is such a blessing and comfort.”

 

At 84 years old, Shirley has faced many health challenges over the years. She knows quality care when she experiences it and understands firsthand how crucial local healthcare access is for rural communities.

 

“The people at TCMH are just wonderful,” Shirley said. “They’re kind, professional, and they truly care. You don’t feel rushed. You feel heard.”

 

Shirley hopes her story reassures others that excellent healthcare doesn’t require leaving home.

 

“You shouldn’t have to leave home to get good care,” Shirley said. “And here, you don’t have to.”

 

“Shirley’s strength and resilience throughout her treatment were truly inspiring,” Dr. Phippen said. “She faced every challenge with courage and grace. It’s a privilege to care for patients like her and to witness their determination and spirit firsthand.”